LAUNCH X431

  Problem: When I connect the LAUNCH SmartLink C to my computer, the system only recognizes the Ethernet interface. Although I have installed the drivers, I am unable to use the LAUNCH SmartLink as a J2534 passthrough adapter. In Device Manager, it appears as “ACER”. How to resolve the issue where the LAUNCH SmartLink C is not recognized as a J2534 pass-through adapter? My goal is to use the device with wiTECH 2.0. Log details attached: C:(Program Files (x86) LAUNCH SmartLink\Drivers\Ethernet\DriverSetup_x64.exe Start to detect driver installation system... Computer version: Microsoft Windows 10 System type: 64 - bit operating system C:\Program Files (x86)\LAUNCH\SmartLink\Drivers\Ethernet\RNDIS.inf Path of current driver file: Device detection: Device not found ! Start to pre - install driver.. Driver already installed: oem318.in Driver installed successfully ! Path of current driver file: C:\Program Files (x86)\LAUNCH\Smartlink\Drivers\Ethernet\sma...

 If you own a 2019 BMW 5 Series and experience unstable idling during cold starts, and you lack professional diagnostic equipment to troubleshoot the problem yourself, you can resolve this issue by requesting remote diagnostics from a professional technician if you have a LAUNCH SmartLink C device with remote diagnostics enabled. This article will explain how to resolve the unstable idling issue during cold starts in a BMW 5 Series from the perspective of a LAUNCH SmartLink B -end technician. Repair Approach : Generally, this problem can be solved by upgrading to the latest version of the engine control program. Older software versions may not accurately control the engine, leading to unstable idling. After upgrading to the latest version, the engine will run smoothly and stably. Operation Procedure: First, SmarLink C needs to connect to the vehicle. Remote diagnostic technicians will use professional BMW software to perform diagnostics. Select the BMW model and con...

  LAUNCH SmartLink not only supports various vehicle protocols (such as DoIP and CAN), but also allows technicians to remotely assist with diagnostics. If a SmartLink device malfunctions, firmware repair can be attempted first. This article will introduce two methods for LAUNCH SmartLink firmware repair. Method 1: Perform the repair directly on SmartLink 1) Connect the SmartLink C V2.0 to the OBD diagnostic port and power it on. Waiting for the computer to boot up. 2) First, ensure a network connection: Click the settings icon in the upper right corner, select [WLAN], choose a network, and connect. 3) After configuring the network connection, perform the repair: Click the settings icon in the upper right corner, select [Firmware repair] -> [Star Repair]. Just wait for the upgrade to complete. Alternatively, you can use a network cable directly, which allows you to skip network settings and directly select [Firmware repair]. NOTE : LAUNCH SmartLink has two ...

  LAUNCH SmartLink C can be used as a J2534 pass-through device to connect to vehicles and perform diagnostics with OEM software. If a firmware upgrade error occurs in the PC software, displaying the message "Upgrade Failed (error_id: 1001 PassThruFirmwareupdate)", how can this be resolved? The solution is to uninstall the software and then reinstall it. Please refer to the following steps for installing the LAUNCH SmartLink J2534 software: LAUNCH X431 SmartLink J2534 Operation Guide If the problem persists, please enable the logging function and send the log files to technical support. NOTE : www.x431shop.eu after-sales service group. If you have any after-sales questions, you can join the group for consultation: https://chat.whatsapp.com/BrLkMere5uVBeh6eXxIaO8 Or contact us via email: Sales@X431shop.eu

 This article will demonstrate how LAUNCH SmartLink B (the technical support provider) can remotely diagnose a problem in a Maserati Levante that causes it to automatically shift to neutral while driving. LAUNCH SmartLink is an intelligent diagnostic device launched by Launch Tech. Its core functions include: enabling real-time data interaction between the repair shop and technical support via network, breaking geographical limitations. Background Description: A Maserati Levante suddenly experienced an automatic shift to neutral while driving. After a comprehensive inspection of the engine and transmission system, the repair shop found no abnormalities in mechanical components. The owner requested further troubleshooting through software diagnostics. Technical Principle: This fault stems from a mismatch between the ECU control logic and the data from the transmission sensors. When the vehicle is under specific operating conditions (such as releasing the accelerator...

  LAUNCH SmartLink supports remote diagnostics, allowing a professional technician to complete diagnostic requests initiated by a SmartLink C user on SmartLink B. This article will use a technician’s perspective to repair a McLaren 570S window fault using SmartLink B. The user requesting remote diagnostics uses the following device: LAUNCH SmartLink C . The technician receiving remote diagnostics uses the following device: LAUNCH SmartLink B ; McLaren Vehicle Diagnostic Tool. Operation process: 1. Receiving a Remote Request A user using LAUNCH SmartLink C submits a remote assistance request. A technician using SmartLink B will connect and pair with SmartLink C via code connection. 2. Full Vehicle Quick Scan Connect the official McLaren diagnostic tool to SmartLink B. Run a full vehicle quick scan to identify fault codes. 3. Clearing Fault Codes Access the left and right door control modules. Clear all existing fault codes. 4. Window Calibration First, enter...

  LAUNCH SmartLink C is LAUNCH Technology’s latest generation VCI. It’s compatible with major original equipment manufacturer (OEM) software, offers extensive protocol support, and features unique remote diagnostic capabilities. This article provides a brief comparison of the LAUNCH SmartLink C and other VCI products. Key Advantages of LAUNCH SmartLink 1. Seamless OEM Integration Supports Mercedes-Benz Xentry, BMW ISTA-P, VAG ODIS, Toyota TechStream, and GM GDS2 without compatibility issues. Enables remote coding/flashing directly through OEM software, a feature absent in competing devices. 2. Future-Proof Technology Native DOIP & CAN-FD support ensures compatibility with next-generation vehicles. Plug-and-play convenience with zero local software requirements (unlike Autel VCI or J2534 clones). 3. Cross-Platform Versatility Works with SAE J2534/DoIP protocols, making it a universal solution for workshops servicing multiple brands. Competitor Comparison ...

  LAUNCH-X431 Official Smartlink Super Remote Diagnosis Service is now available. Users who have activated LAUNCH SmartLink C can use a rate card or time card to access official remote diagnostic services on the LAUNCH remote diagnosis platform. Details are below. What is Super Remote Diagnosis Service? The LAUNCH SmartLink Remote Diagnosis Service is a solution that allows for remote vehicle diagnostics using the SmartLink C, facilitated via LAUNCH SmartLink platform. The service is provided directly from LAUNCH Official Technicians. Note: Before using, you need to activate the LAUNCH SmartLink C remote diagnostic function and have a recharge card. You can refer to our article: LAUNCH SmartLink Remote Diagnosis Recharge Card Introduction How to claim the service? 1. Log in at [ smartlink.x431.com ]; 2. Activate Super Remote Diagnosis function; 3. Email your device serial number to [overseas.service@cnlaunch.com]. Who can join this service? Available to owner...

  LAUNCH SmartLink has different charging policies for the B-end and the C-end. This article will introduce SmartLink’s recharge card so that users know how to choose a recharge card. To use the LAUNCH Smartlink Remote Diagnosis feature, activation is required. Refer to the LAUNCH Remote Diagnosis Registration and Activation Guide for details: http://blog.x431shop.eu/how-to-register-bind-and-activate-smartlink-and-how-to-contact-smartlink-b-service-provider/ Note : Activation requires purchasing an activation card. Applicable Products : Integrated diagnostic devices equipped with SmartLink, such as X431 V, X431 PAD, X431 PRO5, X431 PRO, etc. Standalone devices Smartlink C and Smartlink B can also be used for remote diagnosis. Activation and Renewal For Smartlink C , two types of remote diagnosis top-up cards are available: 1) Annual Subscription Card (Product Code: 301180823): Unlimited usage for 1 year. After expiration, renew the subscription or switch to a p...

 One customer is working LAUNCH X431 PRO3 V+ Elite + SmartLink C V2.0 for the main unit, but he cannot conect the VCI smartlink. When he connects it, it shows the below message: "Function inactive or expired." Please see photo and advise. He said he has followed the instructions for set up. Solution This is because the customer has mistakenly accessed the Super Remote function. If DO NOT need the function, disconnect VCI to network, go straight to Local Diagnose; If need the function, you’ll need to purchase Remote Diagnosis Annual Activation Card at first. Then follow the article below: Launch SmartLink Remote diagnostic function example: Reset Maserati Grecale Maintenance Light www.x431shop.eu

 Image you have a Maserati Grecale, you’ve just changed the engine oil and oil filter, yet the maintenance light remians on. Without the specialized Maserati diagnositc tool, you may feel stuck. But now, you can request remote assistance from professional technicians via the Launch SmartLink Remote Platform . How to remotely connect with Launch SmartLink? Connect the LAUNCH SmartLink C device to vehicle’s OBD port. It’ll quickly generate a link code. Send this code to repair shops or technician experts who own both a SmartLink B device and an official Maserati diagnostic tool. Once the technician receives the code, they can connect the SmartLink B device to the Maserati diagnostic tool and accept the request via SmartLink Remote Diagnosis platform. It’s as if an expert is standing right beside your car using professional equipment to diagnose your vehicle remotely. How to reset Maserati Grecale Maintenance Light? The diagnostic process is straightforward. Step1....