LAUNCH SmartLink Remote Diagnosis Recharge Card Introduction
LAUNCH SmartLink has different charging policies for the B-end and the C-end. This article will introduce SmartLink’s recharge card so that users know how to choose a recharge card.
To use the LAUNCH Smartlink Remote Diagnosis feature, activation is required. Refer to the LAUNCH Remote Diagnosis Registration and Activation Guide for details:
Note: Activation requires purchasing an activation card.
Applicable Products:
Integrated diagnostic devices equipped with SmartLink, such as X431 V, X431 PAD, X431 PRO5, X431 PRO, etc.
Standalone devices Smartlink C and Smartlink B can also be used for remote diagnosis.
Activation and Renewal
For Smartlink C, two types of remote diagnosis top-up cards are available:
1) Annual Subscription Card (Product Code: 301180823): Unlimited usage for 1 year.
After expiration, renew the subscription or switch to a pay-per-use plan with a Usage-Based Top-Up Card.
2) Usage-Based Top-Up Card (Product Code: 301180863): Charges apply per remote diagnosis session.
Note: Only devices activated for pay-per-use can recharge with this card. If previously subscribed to the annual plan, switch to the usage-based plan first.
For Smartlink B, only one payment option is available:
Annual Subscription Card (Product Code: 301180823): Valid for 1 year. Renewal is required after expiration.
If you are a professional mechanic who often encounters difficult vehicle diagnostic problems, you can consider choosing a time-based billing method. If you only diagnose vehicles occasionally, you can choose a per-trip billing method.
Regional Restrictions
Regional access is controlled based on the network IP address of the Smartlink device.
No Regional Restrictions: Smartlink B and Smartlink C can establish remote connections normally. A connection code will appear when the connection is successful.
Regional Restrictions Applied: Remote connections between Smartlink B and Smartlink C will fail, displaying an "IP Restriction" error.
Note: Restricted Regions (Remote Diagnosis Unavailable): United States, Canada, Mexico, Australia, Brazil, and Japan.
If you are not in a restricted region but encounter connection errors, contact support with your IP address. We will whitelist your IP to resolve the issue.
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