LAUNCH CRP919E Cannot Diagnostics Chrysler Hybrid vehicles?

LAUNCH CRP919E Cannot Diagnostics Chrysler Hybrid vehicles?

I used LAUNCH CRP919E to diagnose Chrysler Hybrid vehicles (2021 Voyager/ Pacifica), successfully read the vehicle identification number (VIN), and unlocked the SGW (I have an SGW license). But the function icons and vehicle logo are grayed out, and I can’t download the electric vehicle software. Now I can’t do anything except read the vehicle VIN code. How can I solve it?

LAUNCH CRP919E Cannot Diagnostics Chrysler Hybrid vehicles

LAUNCH CRP919E Cannot Diagnostics Chrysler Hybrid vehicles

LAUNCH CRP919E Cannot Diagnostics Chrysler Hybrid vehicles

LAUNCH CRP919E Cannot Diagnostics Chrysler Hybrid vehicles

LAUNCH CRP919E Cannot Diagnostics Chrysler Hybrid vehicles

LAUNCH CRP919E Cannot Diagnostics Chrysler Hybrid vehicles

Solution:

LAUNCH CRP919E does not support hybrid vehicles. Currently, there are two options for LAUNCH X431 to diagnose electric vehicles and hybrid vehicles:

Use LAUNCH CRP919 EV tool;

Use LAUNCH X431 PAD series tool/ PRO5/ PRO3 series tool (PRO3S+, PRO3 ACE, etc.) + LAUNCH X431 EV Diagnostic Upgrade Kit (including Activation Card).

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